Fair rules for
every delivery.

By creating an account or using the Gego website or apps, you agree to these terms and our Privacy policy. If you don't agree, please don't use Gego.

• You must give accurate details and keep them up to date
• Keep your sign-in details private. You're responsible for activity on your account
• Tell us straight away if you think someone else is using your account

When you book a delivery or haulage job, you confirm that:

• The pickup and drop-off details are correct
• The package is properly packed and described
• Someone will be available to hand over and receive it

You must not send anything illegal or dangerous, including:

• Weapons, explosives or flammable materials
• Illegal drugs or controlled substances
• Cash, or stolen or counterfeit goods
• Live animals

Riders may refuse any package they believe breaks these rules.

You'll see the price before you confirm a booking. Payment is taken through the app using the method you choose. Prices can change with distance, size, demand and extra stops.

You can cancel before a rider picks up your package. A fee may apply once a rider is on the way. If something goes wrong with a delivery, contact Support and we'll review it with you.

We take care with every delivery. If a package is lost or damaged while with us, report it to Support within 48 hours with photos. Our liability is limited to the extent allowed by law.

Ads and Gego for Business are covered by these terms plus any separate agreement you sign with us. Ad content must be lawful and must not mislead.

You can delete your account at any time. We may suspend or close accounts that break these terms or put riders or other users at risk.

We may update these terms from time to time. We'll change the date at the top of this page and tell you in the app about anything important.

Questions about these terms? Email support@gego.example.