Delete your
Gego account.

You can ask us to delete your Gego account and the personal data linked to it at any time.

Delete your account in 3 simple steps

No forms to fill. Just one email.

  1. Send us a request

    Email support@gego.example from your account email with the subject “Delete my Gego account”.

  2. Confirm it's you

    Include the phone number on your account. We may ask you to confirm before we continue.

  3. Account deleted

    We delete your account and data, then email you once it's done.

What happens to your data

What we delete

  • Your profile: name, email address, phone number and photo
  • Saved addresses and delivery preferences
  • Your sign-in details and app settings

What we may keep

Some records, such as payment and transaction history, may need to be kept to meet legal, tax and fraud-prevention obligations. We keep them only as long as the law requires, then delete them.

Deleting your account can't be undone, so finish or cancel any active deliveries first. Learn more in our Privacy policy.

Still have questions?

Our support team is happy to walk you through anything on this page.

F.A.Qs

GeGoRides is a smart delivery and mobility platform that connects businesses and customers through secure parcel delivery, live tracking, electric mobility, fulfilment, advertising, and other city commerce services. Our platform enables businesses to deliver products seamlessly while helping customers send, receive, and access everyday services conveniently across the city.