Your data,
in safe hands.

Gego provides on-demand delivery, haulage and in-city advertising through our website and the Gego apps. This policy explains how we handle your personal information when you use any of them.

We collect only what we need to run deliveries and keep your account safe:

• Account details: your name, email address, phone number and profile photo
• Delivery details: pickup and drop-off addresses, recipient contacts and package notes
• Location: your device location while you book or track a delivery, if you allow it
• Payments: transaction records. Card details are handled by our payment provider, not stored by us
• Device and usage data: app version, device type, crash reports and how you use the app
• Messages you send to our support team

• To create and manage your account
• To match deliveries with riders and show live tracking
• To process payments and send receipts
• To answer support requests and send service updates
• To prevent fraud and keep Gego secure
• To improve the app and our services

We never sell your personal information. We share it only when needed to deliver the service:

• Riders and drivers, who see the pickup and drop-off details for your delivery
• Payment, hosting, analytics and messaging providers working on our behalf
• Authorities, where the law requires it

We keep your information while your account is active. When you delete your account we remove your profile data, except for records such as payment history that the law requires us to keep for longer.

• Access or correct your details in the app or by contacting us
• Turn off location access in your device settings at any time
• Opt out of marketing messages using the link in any message
• Delete your account. See how to request account deletion

We protect your information with encryption in transit, access controls and regular reviews. No system is perfectly secure, so please keep your sign-in details private.

Gego isn't intended for children under 13, and we don't knowingly collect their information.

If we make important changes, we'll update the date at the top of this page and let you know in the app.

For any privacy question or request, email support@gego.example.